Frequently Asked Questions

Question 1

How do I purchase tickets?

Accepted Answer

Login to the app and look for events in the sidebar. Explore events of your choice and purchase tickets directly from the event page.

Question 2

Can I get a refund for my tickets?

Accepted Answer

Refund policies depend on the event organizer. Refunds are typically available up to 24 hours before the event starts, subject to the event organizer's policy. If you're unavailable and unable to attend, you can also transfer your ticket to someone else. For more information, please refer to our refund policy at https://app.eventparlour.com/legal/refund-policy

Question 3

Are events available internationally?

Accepted Answer

Currently supporting Kenya and Europe. Support for more regions coming soon. Follow our roadmap at https://app.eventparlour.com/roadmap for updates on new regions.

Question 4

How can I contact support?

Accepted Answer

You can reach our support team via email at hello@eventparlour.com or on the /contact#faq section.

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